Work Measurement &
Productivity Analysis

Bob was the first to recognize the importance of Work Measurement and Productivity Analysis in mail operations back in the 1970's. Since that time he has written numerous articles on the subject and has given seminars across the country spreading the word about this important science. 

TCC designs Work Measurement and Productivity Analysis systems and aids its clients in the installation and utilization of their systems. Each organization has its own needs for information and its use.  The systems are customized to meet those needs, both for the mail center and upper management. 

Wherein there are no reliable benchmarks in the mail industry for work productivity, TCC clients have benefited from benchmarking themselves against their past performance.  Variances from month to month, season to season, year to year all help create a picture of changing circumstances.  As labor availability is added or decreased, the overall efficiency of the operation can be fairly evaluated. 

An important aspect of this program is the buy-in of the mail staff, middle management and upper management.  For this reason, TCC provides full cycle support in developing a realistic, workable system for its clients. 

Some benefits of Work Measurement and Productivity Analysis are: 

      Clear picture of resource needs 

              Analysis of resource utilization 

                       Identification of improvement opportunities 

                                Appreciation of services rendered 

                                           Establishment of goals and objectives 

                                                       Evaluation of improvement impact 

Contact TCC to see how Work Measurement & Productivity Analysis can help your mail operations reach a new level of professionalism.