Speaker

Bob Belz has been a speaker at National Postal Forums, MAILCOMs, IPMA Conferences, Canadian Postal Association, Postal Customer Councils and MSMA Chapters.  Some of the more popular topics are:

EXCELLENCE IN MAIL MANAGEMENT – Achieving Success

Learn how to avoid “Basement Syndrome” and the pitfalls of mail management.  It takes many successes to achieve excellence.  See how other managers have worked their way to the top of their field.  At the end of the presentation time is allotted for a question and answer session.  Come to learn and share success stories.

PROFESSIONAL MAIL MANAGEMENT – Getting ahead in our business

In this fast moving session, Bob takes the audience through the essence of his book Excellence in Mail Management, followed by an overview of the resources available for advancement in mail management.  Emphasis will be given to certification; the what, why and how of certification and recognition in our industry.  Learn ways to improve management skills and how to be better prepared for the fast changing world of mail operations.

WORK MEASUREMENT AND PRODUCTIVITY ANALYSIS – The Hewlett Packard Story

Bob has been an advocate of using numbers to achieve success in mail center management for many years.  Without numbers, mail managers cannot have a level playing field when seeking recognition and resources within their organization.

Bob has installed a number of measurement programs for his clients over the years.  Also due to his exposure with many mail managers nationwide, he has reviewed a number of other programs in use.  During one of Bob’s consulting assignments, he discovered an in-house designed program being used by Hewlett Packard.  In this session learn why H-P developed their system and how it has worked for them.  Discover the options of developing and using your own system for success.

BUYING EQUIPMENT - a different challenge

Bob’s clients have sought advice and assistance in identifying and obtaining capital equipment.  In this session he brings his extensive experience to the audience and concludes with a question and answer session. 

The beginning of the session explores methods to eliminate the differences between vendor offerings through the development of a Request for Information (RFI) which meets your actual needs.  Then find out how to prepare your RFP, grade the responses and develop an objective ranking of the vendor offerings.  Key ideas are shared on how to obtain internal support for your needs and where to go for help.  This session is a must for any manager anticipating future equipment acquisition. 

JOINT PRESENTATIONS

Sharon and Bob have educated and entertained audiences for many years. Their presentations have served audiences at the National Postal Forum, In-Plant Printing and Mailing Association, Mailcom, Postal Customer Councils, MSMA Chapters, IPMA Chapters and the Canadian Mailers Association.  

AUTOMATING INCOMING AND INTEROFFICE MAIL 

Bob pioneered incoming and interoffice mail coding systems and automated mail processing.  He has assisted a number of his clients in the past for the development and implementation of these systems.  One of the more widely recognized systems was used by The Walt Disney Studios which Sharon managed.  This session details her conversions to both an internal delivery code system and to semi-automated mail sorting equipment. 

Learn about the planning, preparation and training used for success.  Hear how unanticipated events were handled and how the two concurrent conversions were monitored and controlled.  See what benefits Disney has realized through this enhancement of their mail processing.  Learn how you too can improve your processing of incoming and interoffice mail.  Time will be allowed for questions and answers.

SOLVING MAIL CENTER CHALLENGES  - the Sharon & Bob Show 

This fast moving session brings together the knowledge and experience of the total room. Small groups will identify their greatest challenges in mail management and present their solutions.  Through networking and the combined knowledge of all participants, experiences will be shared and new techniques learned.  If you have ever attended one of these sessions, you know they are never the same and how valuable they can be to learn new ways for improved mail center management.  Come to contribute, learn and have fun! 

OTHER TOPICS UPON REQUEST 

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