The Firm

Sharon Postelwait-Belz, CMDSM is nationally known for her support of mail managers and as a national speaker. She is a Certified Mail and Distribution Systems Manager and a Certified USPS Business Partner. During her long career as a manager with The Walt Disney Studios, she advised and assisted many mail managers who were seeking innovations and improvements in their operations. Sharon managed, in addition to Mail Services, Record Retention, Reprographics and Warehouse/Shipping Operations.

Sharon is the recipient of the USPS Mail Manger of the Year Award and the extraordinary Mailcom Technical Excellence Award. She has served as Co-Chair of the Van Nuys Postal Customer Council and various MSMA positions including Chapter President, Regional Director and Secretary to the National Board.

Sharon brings to TCC clients her extensive management experience and practical solutions for every day challenges. Her long and positive USPS relations are a big plus for TCC client needs.

Robert (Bob) W. Belz, CMC, CMDSM is the only consultant dedicated to mail center management who is certified by the Institute of Management Consultants (IMC), Mail Systems Management Association (MSMA) and by the USPS as a Certified Business Partner. The services of TCC are provided under the strict IMC Code of Ethics which assures the highest quality services for client needs.

Bob has a long history of serving the mail industry through leadership roles in Postal Customer Councils and the Mail Systems Management Association. He is also a member of IPMA. Bob is the recipient of mail management's highest award - the Mailcom (Ben) Franklin Award for outstanding contributions to mail communications.

Prior to establishing TCC, Bob was a senior operations officer with a major bank known for its leading edge mail operations and other operational services. During that time Bob participated in multiple USPS rate cases as a member of the American Banker’s Association, helped to create the Philadelphia Postal Customer Council and introduced the mail industry to “Basement Syndrome”. He has a B.S. degree in Business Management from Drexel University.

Bob is widely recognized for his articles on mail center management and his popular book Excellence in Mail Management. In 1995 TCC purchased the rights to Herbert W. Akers book Professional Mail Management. Both books are distributed by TCC and are recommended for mail industry certification examinations.

Sharon and Bob have been speakers at local and national events where they have educated and entertained their audiences for many years. Speaking assignments have included national conferences of the National Postal Forum, Mailcom, IPMA and the Canadian Postal Association. They have also served audiences at local PCCs, MSMA Chapters and IPMA Chapters.

TCC operates under the belief that management is the development of people, not the direction of things. Through these principles TCC has aided clients in achieving high levels of accomplishment and wide recognition for their professionalism - 3 Technical Excellence Award winners and over 6 featured on the cover of MAIL: Magazine.

TCC has served clients nationally for over 20 years. Managers in federal and local governments, financial institutions, health care, utilities, law firms, industry and many other businesses have benefited from TCC services.

In addition to cost avoidance, improved systems and enhanced mail customer relations, TCC helps mail managers utilize techniques for employee empowerment and continuous improvement.  Client benefits last long after the TCC assignment has been completed.  TCC helps mail managers achieve successes.  TCC helps mail managers in their search for excellence.

Your organization can benefit from the services of TCC.  We have served a wide variety of mail operations with as few as three messengers on up to over 100 messengers. Contact us today and explore ways TCC can help you improve mail services.